Thank you for choosing our services.
To ensure a smooth shopping experience, please review our delivery and refund policies outlined below.
Delivery Information
1. Delivery within Lagos:
- Processing Time: Orders within Lagos are processed promptly.
- Delivery Time: Expect your order to be delivered within 2-3 business days.
2. Delivery outside Lagos:
- Processing Time: Orders outside Lagos are processed efficiently.
- Delivery Time: Anticipate your order to be delivered within 3-5 business days.
Refund Policy
3. Refunds:
- Eligibility: Refund requests are applicable for damaged or defective items only.
- Timeframe: To be eligible for a refund, you must initiate the process within 48 hours of receiving the product.
- Refund Process: Please contact our customer support team through the designated channels to initiate the refund process.
Other Queries
4. Bulk Purchases and Wholesale:
- Availability: Yes, we offer bulk purchases as wholesales.
- Procedure: For bulk purchases, kindly contact our sales team for personalized assistance and pricing.
Customer Support
For any questions or concerns not addressed in this policy, or for assistance with your order, please contact our customer support team.
Contact Information:
Disclaimer: This policy is subject to change, and we encourage customers to review it periodically. Any updates will be communicated through our website or other official channels.
Thank you for choosing us. We appreciate your trust in our services.
Sincerely,
Rhems Beauty
Lagos, Nigeria